शिपिंग नीति

Lunara ships worldwide and aims to process all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation. Once shipped, delivery times may vary depending on your location, shipping method, customs clearance, and local courier services.

Customers will receive a confirmation email with tracking information once their order has been dispatched. Please ensure that all shipping and contact details are entered correctly at checkout, as Lunara is not responsible for delays or delivery issues caused by incorrect information provided by the customer.

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer. While we work with trusted shipping partners, delivery timelines are estimates and may occasionally be affected by factors beyond our control, including weather conditions, customs processing, or courier delays.

If your package is delayed, lost, or arrives damaged, please contact Lunara customer support so we can assist you in resolving the issue as quickly as possible.